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FAQ
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How do I know what size t-shirt to order?We offer a sizing chart on each product page to help you determine the best size for you. Simply locate the sizing chart on the page and find your measurements to match with the corresponding size. If you're still unsure, feel free to contact our customer service team for additional assistance.
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How will I know if my order has been shipped and when it will arrive?Once we have processed and shipped your order, you will receive an email from us with a USPS tracking number. You can use this number to track your package on the USPS website. Please note that delivery times may vary depending on your location and shipping method selected at checkout. If you have any questions or concerns about your order, please don't hesitate to contact me.
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Where do you ship?We currently sell within the United States and worldwide. This means that no matter where you are located, you can shop with us and have your items shipped straight to your door. Please note that international shipping rates and delivery times may vary depending on your location. If you have any questions about shipping, please don't hesitate to contact our customer service team for assistance.
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What printing style is used on the T-Shirts? How To Wash?DTG (Direct-to-Garment) printing is a digital printing method that transfers designs onto fabric using inkjet technology. DTG printing creates high-quality, vibrant, and long-lasting prints on a variety of apparel products such as t-shirts, hoodies, and sweatshirts. The eco-friendly and water-based inks used in the DTG printing process are safe and do not harm the environment or the fabric. WASH INSTRUCTIONS: To prolong the life of your DTG-printed items, we recommend following these washing instructions: - Turn the item inside out before washing. - Use a mild detergent and cold water. - Use a delicate or gentle cycle. - Do not use bleach or fabric softeners. - Tumble dry on low heat or hang to dry. - Do not iron directly on the print. This will help to preserve the vibrant colors and detail of the DTG-printed design on your item. It is also important to note that improper washing can cause fading or cracking of the print, which could ultimately result in a less than satisfactory product.
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What forms of payment do you accept?At Mataya's Shop, we accept various forms of payment to provide convenience to our shoppers. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also accept PayPal payments for those who prefer to use this payment method. Rest assured that all transactions made on our website are secure and encrypted to ensure the safety of your personal information. If you have any further questions regarding payment options, please feel free to contact our customer support team who will be happy to assist you.
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